We pull statistics for your campaigns and ads via the Facebook Ads API. This means the data you see in the Facebook Ad Manager and in Qwaya might differ slightly at times. Sometimes Qwaya will show the data before the Ad Manager, and sometimes it will be the other way around.
To ensure you have the latest statistics for your ads, please follow these instructions:
- Select the campaigns you want to see statistics for in the left hand sidebar
- Set your desired date range
- Click the 'Download' button in the top right corner and select “Stats for visible campaigns”
- Wait for the stats to update, if you have chosen many campaigns and ads this might take a few minutes
If you’ve done this and still don’t think your statistics are up to date, please try refreshing your browser.