FAQ

Sven Hamberg avatar Nina Holtz avatar Aida Kumbaric avatar +2
50 articles in this collection
Written by Sven Hamberg, Nina Holtz, Aida Kumbaric and 2 others

Account Settings

How do I manage my company information, users and Qwaya profile?
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Written by Ross
Updated this week

Trial Process Limitations

Why can I only publish 5 ads during the trial?
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Written by Ross
Updated this week

How does Qwaya guarantee privacy and data security?

Qwaya information security & privacy overview/FAQ
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Written by Ross
Updated this week

Why has my Facebook user been blocked by Qwaya?

How to continue using Qwaya after an ad account has been banned/disabled by Facebook.
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Written by Ross
Updated this week

How do I disconnect Qwaya from my Facebook account?

Learn how to disconnect Qwaya
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Written by Ross
Updated this week

Can I send my Facebook data to Data Studio from Qwaya?

How to integrate with Google Data Studio
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Written by Ross
Updated this week

Can you upload cost data to Google Analytics in Qwaya?

How to upload cost data to Google Analytics
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Written by Ross
Updated this week

Custom conversions/events

How to use custom conversions in Qwaya
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Written by Ross
Updated this week

How do I name/rename my ads and ad sets?

Learn how to rename your ads in Qwaya
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Written by Ross
Updated this week

How do I remove an ad account from Qwaya?

Can I remove certain ad accounts from Qwaya?
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Written by Ross
Updated this week

Does Qwaya have an API?

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Written by Ross
Updated this week

Can I copy campaigns, ad sets and ads from one ad account to another?

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Written by Ross
Updated this week

How do I add creatives to an existing ad set?

How to add creatives to an existing ad set
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Written by Ross
Updated this week

Can I pause my Qwaya subscription?

How do I pause my Qwaya subscription?
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Written by Ross
Updated this week

Can I use Emojis in Qwaya?

How to use Emojis in Qwaya
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Written by Ross
Updated this week

Why are my ads are stuck in the publishing queue?

What to do if your ads get stuck whilst publishing
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Written by Ross
Updated this week

"Link Data Caption is Not an Url"

Error message
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Written by Ross
Updated this week

How do I clone existing campaigns?

How to duplicate/clone existing campaigns in Qwaya
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Written by Ross
Updated this week

Why is my custom audience greyed out?

How to use custom audiences in Qwaya
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Written by Ross
Updated this week

How can I add a deep link to my ads?

Adding deep links to mobile app ads
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Written by Ross
Updated this week

Can I increase/decrease my budget/bid automatically?

Automation feature
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Written by Ross
Updated this week

Can I report on a Keyword level in Qwaya?

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Written by Ross
Updated this week

Why can't I see my campaigns in Qwaya?

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Written by Ross
Updated this week

Can you set permissions for Qwaya users?

Ad account permissions - Business plan
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Written by Ross
Updated this week

Does Qwaya have an affiliate program?

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Written by Ross
Updated this week

What is Qwaya?

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Written by Nina Holtz
Updated this week

What do I need to start using Qwaya?

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Written by Sven Hamberg
Updated this week

What is the difference between the pricing plans?

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Written by Aida Kumbaric
Updated this week

How do I give someone else access over my Facebook ad account?

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Written by Ross
Updated this week

How do I reconnect my Facebook user account?

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Written by Sven Hamberg
Updated this week

What is the Facebook user id?

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Written by Ross
Updated this week

How do I sign up for Qwaya?

Aida Kumbaric avatar
Written by Aida Kumbaric
Updated this week

How do I edit my templates?

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Written by Sven Hamberg
Updated this week

Do I pay for clicks and impressions to Qwaya or to Facebook?

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Written by Ross
Updated this week

How do I rename my Ad Account?

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Written by Robert Åman
Updated this week

How do I delete ads?

Can I delete my ads in Qwaya?
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Written by Ross
Updated this week

Will Qwaya create an unique URL for each ad?

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Written by Sven Hamberg
Updated this week

How does the trial period work?

Aida Kumbaric avatar
Written by Aida Kumbaric
Updated this week

Can I edit targeting on existing ad sets?

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Written by Ross
Updated this week

Can I switch plan?

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Written by Nina Holtz
Updated this week

How do I know if my ads are published or not?

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Written by Ross
Updated this week

What is the Ad account id?

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Written by Ross
Updated this week

I can’t see my templates

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Written by Sven Hamberg
Updated this week

How do I change my credit card?

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Written by Ross
Updated this week

What is a Facebook business account, and how do I get one?

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Written by Nina Holtz
Updated this week

How do I cancel my account?

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Written by Nina Holtz
Updated this week

How do I delete campaigns?

Nina Holtz avatar
Written by Nina Holtz
Updated this week

What do I need to be able to use Qwaya?

Ross avatar
Written by Ross
Updated this week

What is an unpublished page post?

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Written by Ross
Updated this week

Why can’t I see my Facebook page in Qwaya?

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Written by Ross
Updated this week