All Collections
FAQ
FAQ
+2
50 articles in this collection
Written by
Sven Hamberg,
Nina Holtz,
Aida Kumbaric
and 2 others
Account Settings
How do I manage my company information, users and Qwaya profile?
Written by
Ross
Updated over a week ago
Trial Process Limitations
Why can I only publish 5 ads during the trial?
Written by
Ross
Updated over a week ago
How does Qwaya guarantee privacy and data security?
Qwaya information security & privacy overview/FAQ
Written by
Ross
Updated over a week ago
Why has my Facebook user been blocked by Qwaya?
How to continue using Qwaya after an ad account has been banned/disabled by Facebook.
Written by
Ross
Updated over a week ago
How do I disconnect Qwaya from my Facebook account?
Learn how to disconnect Qwaya
Written by
Ross
Updated over a week ago
Can I send my Facebook data to Data Studio from Qwaya?
How to integrate with Google Data Studio
Written by
Ross
Updated over a week ago
Can you upload cost data to Google Analytics in Qwaya?
How to upload cost data to Google Analytics
Written by
Ross
Updated over a week ago
Custom conversions/events
How to use custom conversions in Qwaya
Written by
Ross
Updated over a week ago
How do I name/rename my ads and ad sets?
Learn how to rename your ads in Qwaya
Written by
Ross
Updated this week
How do I remove an ad account from Qwaya?
Can I remove certain ad accounts from Qwaya?
Written by
Ross
Updated over a week ago
Does Qwaya have an API?
Written by
Ross
Updated over a week ago
Can I copy campaigns, ad sets and ads from one ad account to another?
Written by
Ross
Updated over a week ago
How do I add creatives to an existing ad set?
How to add creatives to an existing ad set
Written by
Ross
Updated this week
Can I pause my Qwaya subscription?
How do I pause my Qwaya subscription?
Written by
Ross
Updated over a week ago
Can I use Emojis in Qwaya?
How to use Emojis in Qwaya
Written by
Ross
Updated over a week ago
Why are my ads are stuck in the publishing queue?
What to do if your ads get stuck whilst publishing
Written by
Ross
Updated over a week ago
"Link Data Caption is Not an Url"
Error message
Written by
Ross
Updated over a week ago
How do I clone existing campaigns?
How to duplicate/clone existing campaigns in Qwaya
Written by
Ross
Updated over a week ago
Why is my custom audience greyed out?
How to use custom audiences in Qwaya
Written by
Ross
Updated over a week ago
How can I add a deep link to my ads?
Adding deep links to mobile app ads
Written by
Ross
Updated over a week ago
Can I increase/decrease my budget/bid automatically?
Automation feature
Written by
Ross
Updated over a week ago
Can I report on a Keyword level in Qwaya?
Written by
Ross
Updated over a week ago
Why can't I see my campaigns in Qwaya?
Written by
Ross
Updated over a week ago
Can you set permissions for Qwaya users?
Ad account permissions - Business plan
Written by
Ross
Updated over a week ago
Does Qwaya have an affiliate program?
Written by
Ross
Updated over a week ago
What is Qwaya?
Written by
Nina Holtz
Updated over a week ago
What do I need to start using Qwaya?
Written by
Sven Hamberg
Updated over a week ago
What is the difference between the pricing plans?
Written by
Aida Kumbaric
Updated over a week ago
How do I give someone else access over my Facebook ad account?
Written by
Ross
Updated over a week ago
How do I reconnect my Facebook user account?
Written by
Sven Hamberg
Updated over a week ago
What is the Facebook user id?
Written by
Ross
Updated over a week ago
How do I sign up for Qwaya?
Written by
Aida Kumbaric
Updated over a week ago
How do I edit my templates?
Written by
Sven Hamberg
Updated over a week ago
Do I pay for clicks and impressions to Qwaya or to Facebook?
Written by
Ross
Updated over a week ago
How do I rename my Ad Account?
Written by
Robert Åman
Updated over a week ago
How do I delete ads?
Can I delete my ads in Qwaya?
Written by
Ross
Updated over a week ago
Will Qwaya create an unique URL for each ad?
Written by
Sven Hamberg
Updated over a week ago
How does the trial period work?
Written by
Aida Kumbaric
Updated over a week ago
Can I edit targeting on existing ad sets?
Written by
Ross
Updated over a week ago
Can I switch plan?
Written by
Nina Holtz
Updated over a week ago
How do I know if my ads are published or not?
Written by
Ross
Updated over a week ago
What is the Ad account id?
Written by
Ross
Updated over a week ago
I can’t see my templates
Written by
Sven Hamberg
Updated over a week ago
How do I change my credit card?
Written by
Ross
Updated over a week ago
What is a Facebook business account, and how do I get one?
Written by
Nina Holtz
Updated over a week ago
How do I cancel my account?
Written by
Nina Holtz
Updated over a week ago
How do I delete campaigns?
Written by
Nina Holtz
Updated over a week ago
What do I need to be able to use Qwaya?
Written by
Ross
Updated over a week ago
What is an unpublished page post?
Written by
Ross
Updated over a week ago
Why can’t I see my Facebook page in Qwaya?
Written by
Ross
Updated over a week ago