FAQ

+1
51 articles in this collection
Written by Ross Barrett, Nina Holtz, and Sven Hamberg and 1 other

Does Qwaya have an API?

Written by Ross Barrett
Updated over a week ago

Can I copy templates from one ad account to another?

Written by Ross Barrett
Updated over a week ago

Can I copy campaigns, ad sets and ads from one ad account to another?

Written by Ross Barrett
Updated over a week ago

What is a promoted object?

Error: A promoted object is required
Written by Ross Barrett
Updated over a week ago

How do I add creatives to an existing ad set?

How to add creatives to an existing ad set
Written by Ross Barrett
Updated over a week ago

Can I pause my Qwaya subscription?

How do I pause my Qwaya subscription?
Written by Ross Barrett
Updated over a week ago

Can I use Emojis in Qwaya?

How to use Emojis in Qwaya
Written by Ross Barrett
Updated over a week ago

Why are my ads are stuck in the publishing queue?

What to do if your ads get stuck whilst publishing
Written by Ross Barrett
Updated over a week ago

Statistics by keyword

How do I see statistics by keyword in Qwaya?
Written by Ross Barrett
Updated over a week ago

"Link Data Caption is Not an Url"

Error message
Written by Ross Barrett
Updated over a week ago

How do I clone existing campaigns?

How to duplicate/clone existing campaigns in Qwaya
Written by Ross Barrett
Updated over a week ago

Why is my custom audience greyed out?

How to use custom audiences in Qwaya
Written by Ross Barrett
Updated over a week ago

How can I add a deep link to my ads?

Adding deep links to mobile app ads
Written by Ross Barrett
Updated over a week ago

Is Flex targeting supported in Qwaya?

Targeting options
Written by Ross Barrett
Updated over a week ago

Can I increase/decrease my budget/bid automatically?

Automation feature
Written by Ross Barrett
Updated over a week ago

Can I report on a Keyword level in Qwaya?

Written by Ross Barrett
Updated over a week ago

Why can't I see my campaigns in Qwaya?

Written by Ross Barrett
Updated over a week ago

Can you set permissions for Qwaya users?

Ad account permissions - Business plan
Written by Ross Barrett
Updated over a week ago

Does Qwaya have an affiliate program?

Written by Ross Barrett
Updated over a week ago

What is Qwaya?

Written by Nina Holtz
Updated over a week ago

How do I sign up for Qwaya?

Written by Ross Barrett
Updated over a week ago

What do I need to start using Qwaya?

Written by Sven Hamberg
Updated over a week ago

What is the difference between the pricing plans?

Written by Aida Kumbaric
Updated over a week ago

How do I connect multiple Facebook user accounts?

Written by Nina Holtz
Updated over a week ago

How do I give someone else access over my Facebook ad account?

Written by Ross Barrett
Updated over a week ago

How do I reconnect my Facebook user account?

Written by Sven Hamberg
Updated over a week ago

What is the Facebook user id?

Written by Ross Barrett
Updated over a week ago

How do I sign up for Qwaya?

Written by Aida Kumbaric
Updated over a week ago

How do I edit my templates?

Written by Sven Hamberg
Updated over a week ago

Do I pay for clicks and impressions to Qwaya or to Facebook?

Written by Ross Barrett
Updated over a week ago

How do I rename my Ad Account?

Written by Nina Holtz
Updated over a week ago

How do I delete ads?

Written by Ross Barrett
Updated over a week ago

Will Qwaya create an unique URL for each ad?

Written by Sven Hamberg
Updated over a week ago

How does the trial period work?

Written by Aida Kumbaric
Updated over a week ago

Can I edit targeting on existing ad sets?

Written by Ross Barrett
Updated over a week ago

Can I switch plan?

Written by Nina Holtz
Updated over a week ago

How do I know if my ads are published or not?

Written by Ross Barrett
Updated over a week ago

What is the Ad account id?

Written by Ross Barrett
Updated over a week ago

I can’t see my templates

Written by Sven Hamberg
Updated over a week ago

How do I change my credit card?

Written by Ross Barrett
Updated over a week ago

How do I cancel my account?

Written by Nina Holtz
Updated over a week ago

What is a Facebook business account, and how do I get one?

Written by Nina Holtz
Updated over a week ago

How do I delete campaigns?

Written by Nina Holtz
Updated over a week ago

How do I set up conversion tracking?

Written by Ross Barrett
Updated over a week ago

My ads are active but they don’t get impressions.

Written by Sven Hamberg
Updated over a week ago

What do I need to be able to use Qwaya?

Written by Ross Barrett
Updated over a week ago

How do I pay for Qwaya?

Written by Aida Kumbaric
Updated over a week ago

What is an unpublished page post?

Written by Ross Barrett
Updated over a week ago

Can I schedule a training session?

Written by Nina Holtz
Updated over a week ago

How do I set up Multi product ads in Qwaya?

Written by Sven Hamberg
Updated over a week ago

I can’t see my page or app in Qwaya

Written by Ross Barrett
Updated over a week ago