Each Facebook user account has a unique identifying number, called the Facebook user id. This is very useful to include in emails to support and will mean you’ll get help faster, since we’ll most likely ask you about it in order to try to solve the issues you’re facing.

The Facebook user id you are currently using is part of the URL when you’re working with Qwaya, so you can copy it from there when you need it.

Tip: If you’re unsure of which Facebook user this is, you can find out by going to http://www.facebook.com/FACEBOOK_USER_ID. This will take you to the profile page of that Facebook user, provided that it’s not a business account.

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